Privacy Policy

Updated last Nov. 3, 2024

At Floor Polish Guru (“we,” “us,” or “our”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information when you interact with our website or use our services, including filling out the Free Estimate Form. We comply with local, state, and federal laws, including the California Consumer Privacy Act (CCPA).

Information We Collect

We only collect personal information that you voluntarily provide when you fill out the Free Estimate Form on our website. The information collected may include:

  • Personal Information: Name, phone number, email address, and service location.
  • Optional Information: Details about your service request or additional notes you choose to include.

How We Use Your Information

We use the information collected through the Free Estimate Form for the following purposes:

  • To respond to your inquiries and provide estimates for our services.
  • To send promotional emails or updates about our services, only with your consent.

We do not use your information for purposes unrelated to our services, and we strictly limit access to authorized personnel.

Sharing of Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following cases:

  • Service Providers: With trusted third parties who assist us in operating our website or providing services (e.g., hosting provider or analytics platforms).
  • Legal Obligations: When required by law or to protect our rights or the safety of others.

We require any third parties handling your information to maintain confidentiality and comply with applicable privacy laws.

Your Privacy Rights

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA):

  • Right to Know: Request details about the personal information we collect, use, and share.
  • Right to Delete: Request deletion of your personal information, subject to legal or operational exceptions.
  • Right to Opt-Out: You have the right to opt-out of any data-sharing arrangements (though we do not sell data).
  • Right to Non-Discrimination: Exercising your privacy rights will not result in discriminatory treatment.

To exercise these rights, please contact us using the information below:

We will verify your identity before processing any requests to ensure your data is protected.

Children’s Privacy

Our services are not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has submitted personal information to us, please contact us immediately.

Updates to This Privacy Policy

We reserve the right to update this Privacy Policy at any time to reflect changes in our practices or applicable regulations. Updates will be posted on this page with an updated date shown above. We encourage you to review this policy periodically.

Contact Us

If you have questions or concerns about this Privacy Policy or how your personal information is handled, you can contact us at:

Floor Polish Guru
30802 Coast Hwy Spc D20
Laguna Beach, CA 92651-4211
Phone: (562) 448-2437
Email: admin@floorpolishguru.com